Surface Solutions, was recommended to us by friends. The personal service we have received has been second to none. Greg and crew have always been professional in their approach and extremely pleasant to deal with. Greg is very much tuned in to our needs and keeps us well informed during any and all processes. Surface Solutions has done an excellent job analyzing the condition of a multi million dollar home. They have taken particular care with the floors, lanai, and overall tile health: no detail seems to be missed or seems too small.
Greg has also been great at explaining the actions needed to be taken to address and correct each and every individual problem. He has provided an accurate evaluation of man hours and material needed to correct the issues on each and every original estimate.
We have also chosen Surface Solutions because of their rapid response time, their competitive price, and their ability to adapt their extensive variety of coatings to each of our particular needs. We could not be happier with the excellent follow-up upon completion of every job.
It has not been surprising that by taking advantage of Surface Solution services on a quarterly bases that each and every time they have brought our tile, floors and lanai back to life.
It has been unfortunate that we have sometimes had to give Surface Solutions very aggressive deadlines. They were able to meet them every time. The team has also gone way out of their way to make sure there has been no inconvenience to us whatsoever.
I cannot say more than enough that I truly appreciate the effort Greg and his crew puts forward: it certainly shows in the results.
The standards and expectations are above par and you can be rest assured the services and products are to be admired for many years.
The quality of their work: exceptional, their service: superior.
We have engaged the services of Greg Cook and Surface Solutions since the renovation of our oceanside condominium over three years ago.
In order to protect our investment we realized we would require a skilled, service contractor whose background and products would provide a long-term, reliable solution to the issues of salt air and traffic.
During that time we have found Greg and his assistants to be highly professional in their approach offering considered advice and delivering a higher than expected level of job execution.
Just as important, they stand behind their work! Greg knows the results to be expected and will continue to work on a project until those results are achieved.
We have recommended them to our fellow homeowner's and will continue to use their excellent services in future.
Maui Paradise Properties
Surface solutions was referred to us by an associate. When we met to review the scope of work and receive a bid we were surprised first because they were on time. The travertine surface was turning orange like so many areas in Hawaii due to the red soil. When Greg Cook said that they could make it look like new we had our doubts. It was so refreshing to work with a company that not only showed up at the time promised, but delivered what they said they could do. We were amazed at how well the job tuned out. We would highly recommend Surface Solutions to anyone who needs to have their services. Thanks again to Greg Cook and his crew for an outstanding job.
Maui Paradise Properties
Doug Ray, Mana Kai Maui, Property Manager
Surface Solutions is an amazing company and knows what they are doing! We have just under 9,000 square feet of quartzite tiles that we schedule with Surface Solutions on a quarterly basis to clean and reseal . They show up when scheduled and do a great job with the least interference for everyone, whether they are vacationing here or patronizing one of the Merchants here at Mana Kai Maui. They are very courteous and professional blocking off areas that they are working on. I highly recommend Surface Solutions and they also take care of all sorts of other surfaces that we need help with here at the resort!
Mahalo Again for Your Great Work!!!
Rob Centra / Sr. Regional Dev. Mgr. / The Ritz-Carlton Development Company
'I had the pleasure of working with Surface Solutions on two very difficult projects and in both occasions they did not disappoint. I was simply able to provide the scope of work and schedule, walk away and the work was completed at a very high quality level exceeding my expectations each time. Their cleaning knowledge and technology saved my projects a considerable amount of money, when compared to the alternate of re-plastering / repainting because other cleaning companies were unable to perform.'
"I would highly recommend Surface Solutions for any project for which their expertise & services are required.'
Ben and Kim Willis / Realtors
"Surface Solutions stands out as one of the best companies I've done business with on Maui. Their workmanship is outstanding and the staff is efficient, professional and courteous. I have recommended this company to many people and they have all been equally satisfied. It is a company that can be counted on to do a great job every time."
Bob Quatman, Board of Directors / Coconut Grove Homeowners Association
"Surface Solutions recent completion of power washing our nine condominium buildings, and streets turned out to be a remarkable success. Three and one-half years putting up with the demolition of the Bay Hotel, and construction of the Ritz Carlton Residences, really took its toll on our buildings with the constant red dirt billowing around our complex. Their work brought our buildings back to their original condition, so perfect that we now have no need to paint the project. Their crew took painless steps to protect our landscaping during this process. Their employees are very professional, courteous, and take pride in their work. They are to be congratulated on the outstanding company they have created, and we highly recommend Surface Solutions for any type of surface protection, whether exterior or interior."
Mary "Sunshine" Hathaway, Property Manager / Wailea
"I have had the pleasure of working with Surface Solutions for the last 10 years on Maui. Their service surpasses any of the companies I have worked with in the past. As a Property Manager, Surface Solutions is very detailed, contentiousness as well as very experienced, friendly and extremely professional. I would highly recommend Greg and his staff to undertake any job you may have. It has been expressed that no job is too small for them to work their magic."
Dave Graham, President / GCA General Contractors, Inc.
"Greg Cook has been associated with our company since the early growth years of 1980 till present time. Greg has been primarily involved in cleaning, sealing, repairing and maintaining the stone products we provide to satisfy the high end custom home market.
As these products often drive the design format and remain highly visible long after completion, it is especially important to maintain and preserve the appeal these products provide to our commissions. Since Greg launched Surface Solutions we have been able to feel even more confident that cutting edge, top of the line products are being made available to our patrons for all stone care maintenance, cleaning, repair and longevity issues that inevitably arise during the life of natural stone products. Greg and his crew are clean, respectful, dependable and most importantly well trained for the care of all our stone needs. We heartily endorse Greg and his well versed crew. We will be glad to personally provide further elucidation on request."